Customer Service

Contact Us

Email: customerservice@cadylane.com

By Phone: 1-888-896-3366 (24 hours a day, 7 days a week)

By Fax: 1-845-896-3584

By Mail: P.O. Box 524, Fishkill, NY 12524

Shipping

Your order is usually filled within 24 hours and will be shipped by UPS. You should receive your items within 2 to 4 business days after you place your order.

Shipping And Handling Charges

Total Merchandise Please Add
$0 - 25.00 $7.95
$25.01 - 50.00 $9.95
$50.01 - 75.00 $11.95
$75.01 - 100.00 $13.95
$100.01 - 150.00 $14.95
$150.01 - 200.00 $16.95
$200.01 - 300.00 $18.95
$300.01 + $19.95

For AK and HI - add $22.00 per order.

PREMIUM SHIPPING (have your order within 2 business days) - add $10.00
(order must be placed by 12 noon EST)

EXPRESS SHIPPING (have your order the next business day) - add $16.00
(order must be placed by 12 noon EST)

Returns

We feel certian that you will find our items of the best quality and style. However, if you are not 100% satisfied with your purchase, please return it to us within 30 days in its original condition for a full refund. Shipping charges are non-refundable.

Pricing And Availability

Although we do our very best to have all items in stock and at the price stated on our website, pricing and availability are subject to change. We also reserve the right to correct inadvertent and typographical errors, should they occur.

Gift Wrap

Each item you choose to be gift wrapped will be wrapped in tissue and enclosed in Cady Lane's signature celery-colored gift box. Each gift box is accented with striped grosgrain ribbon. The gift will be finished with your message, hand written on a gift card.

If you would like your order gift wrapped, please add an additional $4.00 per item.

Clothing Sizes

Infant/Toddler:

  0-3m 3-6m 6-12m 12-18m 18-24m 2t 3t 4t/4
Height 19 - 23" 23 - 27" 27 - 29" 29 - 31" 31 - 33" 33 - 36" 36 - 40" 40 - 42"
Weight 7 - 12 lbs. 12 - 17 lbs. 17 - 22 lbs. 22 - 27 lbs. 27 - 30 lbs. 30 - 33 lbs. 33 - 36 lbs. 36 - 40 lbs.

Girl:

  5 6 6x 7 8 10 12 14
Chest 23" 24" 25" 26" 27" 28 1/2" 30" 31 1/2"
Waist 21 1/2" 22" 22 1/2" 22 1/2" 23" 24" 25" 26"
Hip 24" 25" 25 3/4" 27 1/2" 28 1/2" 30" 32" 34"
Height 43 1/2" 45" 47" 49" 52" 55" 57 1/2" 60"
Weight 42 lbs. 48 lbs. 54 lbs. 60 lbs. 68 lbs. 74 lbs. 84 lbs. 96 lbs.

Shoe Sizes

Depending on how the shoe will be worn: trace bare or sock covered foot onto paper. Then measure from heel to tip of big toe. Use chart to determine size.

Infant/Toddler:

Size 1 2 3 4 5 6 7 8
Foot Length 3 9/16" 3 7/8" 4 3/16" 4 1/2" 4 13/16" 5 1/8" 5 1/2" 5 13/16"

Girl:

Size 9 10 11 12 13 1 2 3 4
Foot Length 6 1/8" 6 1/2" 6 13/16" 7 1/8" 7 1/2" 7 13/16" 8 1/8" 8 1/2" 8 13/16"
 
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